Should I block it?
60% of PCs block this file from running.
Possible reason:
Performance resource utilization
Relationships
Child processes
Related files
App24x7Help.exe
24x7Help by Crawler (Signed)
| Version: | 2.1.0.8 |
| MD5: | fb6e4b905bee49ee8b2f0aef86276dc1 |
| SHA1: | 44db1b7e9cd2c8fb6eb43424673e81eba7e0a984 |
| SHA256: | 24214f375bdf433d58ffdac1b09587dac2f8a4d91d89d10f6bfd961d33dc5935 |
What is App24x7Help.exe?
24x7 Help is a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.
About App24x7Help.exe (from Crawler)
“Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th”
Details
| File name: | app24x7help.exe |
| Publisher: | PCRx.com, LLC |
| Product name: | 24x7Help |
| Typical file path: | C:\Program Files\24x7help\app24x7help.exe |
| File version: | 2.1.0.8 |
| Product version: | 2.1.0.0 |
| Size: | 1.61 MB (1,686,168 bytes) |
| Certificate |
| Issued to: | Crawler |
| Authority (CA): | VeriSign |
| Effective date: | Thursday, December 9, 2010 |
| Expiration date: | Wednesday, December 11, 2013 |
| Digital DNA |
| PE subsystem: | Windows GUI |
| Entropy: | 7.054920 |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following program will install this file
“24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...”
Behaviors
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- '24x7HELP' → "C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP
Network connections
[TCP] 5373-colo-cust.host.net (66.115.32.20:80)
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.03180768% | |
| Kernel CPU: | 0.02953112% | |
| User CPU: | 0.00227656% | |
| Kernel CPU time: | 921 ms/min | |
| Context switches: | 7/sec | |
| Memory |
| Private memory: | 10.89 MB | |
| Private (maximum): | 4.03 MB | |
| Private (minimum): | 988 KB | |
| Non-paged memory: | 10.89 MB | |
| Virtual memory: | 45.18 MB | |
| Virtual memory (peak): | 47.25 MB | |
| Working set: | 1.34 MB | |
| Working set (peak): | 14.39 MB | |
| Resource allocations |
| Threads: | 1 | |
| Handles: | 133 | |
| GUI GDI count: | 284 | |
| GUI USER count: | 34 | |
Process properties
| Tray notification: | Yes |
| Integrety level: | Undefined |
| Platform: | 32-bit |
| Command line: | "C:\Program Files\24x7help\app24x7help.exe" /first |
| Owner: | User |
Distribution by Windows OS
| OS version | distribution |
| Microsoft Windows XP |
100.00% |
|
