Should I block it?
No, this file is 100% safe to run.
Relationships
bthelpbrowser.exe
McciBrowser by Alcatel-Lucent USA (Signed)
| Version: | 6,10,0,15 |
| MD5: | 937174625d41d2f3ce9d60d513254c7f |
| SHA1: | f0520093fe394e3448b15be2a95064175ca1eb93 |
| SHA256: | 0d0af73ca2b5e19b548632e491fe6834e7c06269e40a0e2b5fc776e2f6c3e5f5 |
Overview
bthelpbrowser.exe executes as a process with the local user's privileges. It is set to be run when the PC boots and the user logs into Windows (added to the Run registry key for the current user). This is typically installed with the program BT Desktop Help published by British Telecommunications Plc.. The file is digitally signed by Alcatel-Lucent USA which was issued by the VeriSign certificate authority (CA). This particular version is usually found on Windows Vista (TM) Home Premium (6.0.6002.131072).
Details
| File name: | bthelpbrowser.exe |
| Publisher: | Alcatel-Lucent |
| Product name: | McciBrowser |
| Description: | mcci+McciBrowser |
| Typical file path: | C:\Program Files\bt broadband desktop help\btbb\bthelpbrowser.exe |
| Original name: | McciBrowser.exe |
| File version: | 6,10,0,15 |
| Size: | 1.2 MB (1,258,320 bytes) |
| Certificate |
| Issued to: | Alcatel-Lucent USA |
| Authority (CA): | VeriSign |
| Digital DNA |
| PE subsystem: | Windows GUI |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following program will install this file
|
British Telecommunications Plc. |
|
“BT Desktop Help is a powerful tool included as part of your Broadband package that can help you get the best from your computer, broadband and email. When problems arise, it can quickly get you up and running again. BT Desktop Help is compatible with most Windows PCs and laptops. To install BT Desktop Help, you must have administrator privileges for your computer (in other words you must be the main user and not on a guest profile)”
Behaviors
Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- 'UpdateFlow.btbb' → "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe" -hidden -appkey=btbb "-url=filC://C:\users\user\appdata\Roaming\Motive\btbb\dthupdate\PreUpdate.html?delay=60"
Network connections
[TCP] pbttbc.bt.motive.com (64.186.176.111:443)
[UDP] listens on port 55911
[UDP] listens on port 65285
[UDP] listens on port 63007
[UDP] listens on port 63644
[UDP] listens on port 65079
[UDP] listens on port 60795
[UDP] listens on port 55307
[UDP] listens on port 61766
[UDP] listens on port 57602
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00062512% | |
| Kernel CPU: | 0.00039830% | |
| User CPU: | 0.00022682% | |
| Kernel CPU time: | 4,378 ms/min | |
| Memory |
| Private memory: | 24.47 MB | |
| Private (maximum): | 9.12 MB | |
| Private (minimum): | 8.97 MB | |
| Non-paged memory: | 24.47 MB | |
| Virtual memory: | 229.45 MB | |
| Virtual memory (peak): | 240.43 MB | |
| Working set: | 9.06 MB | |
| Working set (peak): | 48.69 MB | |
| Resource allocations |
| Threads: | 11 | |
| Handles: | 769 | |
| GUI GDI count: | 29 | |
| GUI USER count: | 241 | |
Process properties
| Integrety level: | Medium |
| Platform: | 32-bit |
| Command lines: |
- "C:\Program Files\bt broadband desktop help\btbb\bthelpbrowser.exe" /appkey=btbb /url=filC:///C:/Program Files/bt broadband desktop help/btbb/ocb/3ab18662-432f-4816-b1d3-238680c370ff/start.htm?vendorid=btbb,solutioncontext=autotelemetry,ishidden=true,connectivityrequired=true,flowid=autotelemetry,flowparams=
- "C:\Program Files\bt broadband desktop help\btbb\bthelpbrowser.exe" -appkey=btbb -url=httpC://pbttbc.bt.motive.com/portal/smptasks.jsp?taskid=1
|
| Owner: | User |
Threads
Averages
| BTHelpBrowser.exe (main module) |
| Total CPU: | 0.00418884% | |
| Kernel CPU: | 0.00214439% | |
| User CPU: | 0.00204445% | |
| CPU cycles: | 110,823/sec | |
| Memory: | 1.21 MB | |
| RPCRT4.dll |
| Total CPU: | 0.00104030% | |
| Kernel CPU: | 0.00104030% | |
| User CPU: | 0.00000000% | |
| CPU cycles: | 1,012/sec | |
| Memory: | 780 KB | |
| ntdll.dll |
| Total CPU: | 0.00010180% | |
| Kernel CPU: | 0.00004253% | |
| User CPU: | 0.00005927% | |
| CPU cycles: | 1,926/sec | |
| Memory: | 1.16 MB | |
| msvcrt.dll (Windows NT CRT DLL by Microsoft) |
| Total CPU: | 0.00007031% | |
| Kernel CPU: | 0.00000362% | |
| User CPU: | 0.00006670% | |
| CPU cycles: | 1,817/sec | |
| Memory: | 680 KB | |
| WINMM.dll |
| Total CPU: | 0.00002410% | |
| Kernel CPU: | 0.00002009% | |
| User CPU: | 0.00000402% | |
| CPU cycles: | 481/sec | |
| Memory: | 200 KB | |
| WININET.dll |
| Total CPU: | 0.00001364% | |
| Kernel CPU: | 0.00000696% | |
| User CPU: | 0.00000669% | |
| CPU cycles: | 4,015/sec | |
| Memory: | 1.11 MB | |
Common loaded modules
These are modules that are typiclaly loaded within the context of this process.
Distribution by Windows OS
| OS version | distribution |
| Windows Vista Home Premium |
100.00% |
|
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Acer |
100.00% |
|
