Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

5.2.9.2 47.62%
5.1.11.1 19.05%
5.1.10.7 4.76%
5.1.10.7 4.76%
5.1.9.3 4.76%
5.1.8.12 9.52%
5.0.14.2 4.76%
5.0.11.16 4.76%

Relationships

Parent process
Related files

HPHC_Service.exe

HP Support Assistant by Hewlett-Packard Company (Signed)

Remove HPHC_Service.exe
Version:   5.2.9.2
MD5:   45a12cacb97b4f15858fcfd59355a1e9
SHA1:   10391509934b9437962136382b9b04f224e2f5ce
SHA256:   e4d671f1e413d1c45cc797c93fc042fec9b0ae9f7039c82e516a410ad49100aa

What is HPHC_Service.exe?

HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.

About HPHC_Service.exe (from Hewlett-Packard Company)

HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s r

DetailsDetails

File name:hphc_service.exe
Publisher:Hewlett-Packard Company
Product name:HP Support Assistant
Typical file path:C:\Program Files\hewlett-packard\hp health check\hphc_service.exe
File version:5.2.9.2
Size:122.55 KB (125,496 bytes)
Certificate
Issued to:Hewlett-Packard Company
Authority (CA):VeriSign
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'HP Health Check Service'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00041529%
0.028634%
Kernel CPU:0.00027131%
0.013761%
User CPU:0.00014398%
0.014873%
Kernel CPU time:203 ms/min
100,923,805ms/min
CPU cycles:36,381/sec
17,470,203/sec
Memory
Private memory:31.47 MB
21.59 MB
Private (maximum):17.83 MB
Private (minimum):8.22 MB
Non-paged memory:31.47 MB
21.59 MB
Virtual memory:546.55 MB
140.96 MB
Virtual memory (peak):554.47 MB
169.69 MB
Working set:8.87 MB
18.61 MB
Working set (peak):18.54 MB
37.95 MB
Page faults:9,927/min
2,039/min
I/O
I/O read transfer:1.43 KB/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O other transfer:49 Bytes/sec
448.09 KB/min
I/O other operations:6/sec
1,671/min
Resource allocations
Threads:11
12
Handles:364
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\hewlett-packard\hp health check\hphc_service.exe"
Owner:SYSTEM
Windows Service
Service name:HP Health Check Service
Description:“HP Health Check Service”
Type:Win32OwnProcess
Parent process:services.exe (by Microsoft)

ResourcesThreads

Averages
 
hphc_service.exe (main module)
Total CPU:0.00063933%
0.272967%
Kernel CPU:0.00051082%
0.107585%
User CPU:0.00012851%
0.165382%
CPU cycles:12,816/sec
5,741,424/sec
Memory:144 KB
1.16 MB
mscorwks.dll
Total CPU:0.00006461%
Kernel CPU:0.00000000%
User CPU:0.00006461%
CPU cycles:552/sec
Memory:9.62 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 68.42%
Windows 8 Pro 10.53%
Windows 7 Ultimate 10.53%
Windows 8 Pro with Media Center 5.26%
Windows 7 Professional 5.26%

Distribution by countryDistribution by country

United States installs about 63.16% of HP Support Assistant.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 100.00%
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