Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

7.4.45.4 4.41%
7.0.39.15 66.49%
7.0.33.6 8.47%
7.0.32.44 7.41%
6.1.12.1 8.47%
6.0.5.4 1.59%
5.2.9.2 1.94%
5.1.11.1 0.53%
5.1.10.7 0.18%
5.1.10.7 0.18%
5.1.9.3 0.18%
5.1.8.12 0.18%

Relationships

Child process
Related files

HPSF.exe

HP Support Assistant by Hewlett-Packard Company (Signed)

Remove HPSF.exe
Version:   6.0.5.4
MD5:   f5e1109cfbde7e3219213177b7b6a9d7
SHA1:   1ebe845e2ba08811475173242fe1c8951ca79b2f
SHA256:   5148ccd3be383174b28a3a3d6810f46818b7030553c973521df4117881af6d21

What is HPSF.exe?

HP Support Assistant is an HP application that helps maintain PC performance and resolve problems through automated updates and tune-ups, built-in diagnostics, and a choice of assistance options. Depending on the version of HP Support Assistant and various settings, HP Support Assistant can be launched through the Windows taskbar.

About HPSF.exe (from Hewlett-Packard Company)

“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s r”

DetailsDetails

File name:hpsf.exe
Publisher:Hewlett-Packard Company
Product name:HP Support Assistant
Typical file path:C:\Program Files\hewlett-packard\hp support framework\hpsf.exe
File version:6.0.5.4
Size:6.79 MB (7,120,952 bytes)
Certificate
Issued to:Hewlett-Packard Company
Authority (CA):VeriSign
Expiration date:Saturday, November 15, 2014
Digital DNA
File packed:Yes
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

ResourcesPrograms

The following program will install this file
HP Support Assistant
 Hewlett-Packard
24% remove
“HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s ready to go when you turn on your new HP PC with Windows® 7 or Windows® 8. HP Support Assistant is pre-installed on every new HP PC. HP Support Assistant is PC assistance your way. This HP program helps you maintain peak computer performance...”

BehaviorsBehaviors

Scheduled tasks
  • The job '{FD541E27-8512-46F5-84C3-2E6CB54B1948}' runs on registration in the path '\{FD541E27-8512-46F5-84C3-2E6CB54B1948}'
  • The task '{88CD7463-0753-4BC5-9043-328C1E80297F}' runs on registration in the path '\{88CD7463-0753-4BC5-9043-328C1E80297F}'
  • The job '{4FE5D680-36A0-45D9-9952-B9C93772D57B}' runs on registration in the path '\{4FE5D680-36A0-45D9-9952-B9C93772D57B}'
  • The task '{2824F98F-2786-489C-8D8E-8BC8F53CBCDC}' runs on registration in the path '\{2824F98F-2786-489C-8D8E-8BC8F53CBCDC}'
  • The job '{224969C4-0734-4539-BD6E-2BDEE7B4FBD2}' runs on registration in the path '\{224969C4-0734-4539-BD6E-2BDEE7B4FBD2}'
  • The task 'PC Health Analysis Restart' in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Restart'
  • The job 'PC Health Analysis Install' in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Install'
  • The job 'HP Assistant Restart' runs on logon in the path '\Hewlett-Packard\HP Support Assistant\HP Assistant Restart'
  • The job 'Critical Actions Pending' in the path '\Hewlett-Packard\HP Support Assistant\Critical Actions Pending'
  • The job '{CF4178B0-0361-48D6-B0D4-4D024235BF05}' runs on registration in the path '\{CF4178B0-0361-48D6-B0D4-4D024235BF05}'
  • The task '{9CC80E26-113D-4401-A312-D00F9610C0F3}' runs on registration in the path '\{9CC80E26-113D-4401-A312-D00F9610C0F3}'
  • The job '{10FB18D0-6202-4EB7-BED8-5CCBAB1AC74A}' runs on registration in the path '\{10FB18D0-6202-4EB7-BED8-5CCBAB1AC74A}'
  • The task 'PC Tuneup' in the path '\Hewlett-Packard\HP Support Assistant\PC Tuneup'
  • The job 'PC Health Analysis' runs weekly in the path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis'
  • The task 'HP Support Assistant Quick Start' runs on logon in the path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
  • Entry path '\Hewlett-Packard\HP Support Assistant\Critical Actions Pending'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Restart'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis Install'
  • Entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Tuneup'
  • Entry path '\Hewlett-Packard\HP Support Assistant\PC Health Analysis'
Scheduled tasks startups
Set to load on user login (bypasses Windows UAC if enabled)
  • Login entry path '\Hewlett-Packard\HP Support Assistant\HP Assistant Restart'
  • Login entry path '\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00104503%
0.028634%
Kernel CPU:0.00101823%
0.013761%
User CPU:0.00002680%
0.014873%
Kernel CPU time:1,092 ms/min
100,923,805ms/min
Context switches:252/sec
284/sec
Memory
Private memory:79.68 MB
21.59 MB
Private (maximum):73.11 MB
Private (minimum):17.05 MB
Non-paged memory:79.68 MB
21.59 MB
Virtual memory:364.22 MB
140.96 MB
Virtual memory (peak):379.55 MB
169.69 MB
Working set:18.88 MB
18.61 MB
Working set (peak):73.71 MB
37.95 MB
Resource allocations
Threads:18
12
Handles:668
600
GUI GDI count:24
103
GUI GDI peak:27
142
GUI USER count:34
49
GUI USER peak:36
71

BehaviorsProcess properties

Integrety level:High
Platform:64-bit
Command line:"C:\Program Files\hewlett-packard\hp support framework\hpsf.exe" /l tuneup
Owner:User

ResourcesThreads

Averages
 
HPSF.exe (main module)
Total CPU:0.04760623%
0.272967%
Kernel CPU:0.00489507%
0.107585%
User CPU:0.04271116%
0.165382%
CPU cycles:15,745,213/sec
5,741,424/sec
Context switches:44/sec
79/sec
Memory:6.81 MB
1.16 MB
ntdll.dll
Total CPU:0.00041499%
Kernel CPU:0.00013824%
User CPU:0.00027675%
CPU cycles:331,738/sec
Context switches:10/sec
Memory:1.66 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 42.00%
Windows 8 24.50%
Windows 8.1 17.50%
Windows 7 Home Basic 6.00%
Windows 8.1 Pro 3.50%
Windows 7 Ultimate 2.00%
Windows 7 Professional 2.00%
Windows Vista Ultimate 1.50%
Windows 8 Pro 1.00%

Distribution by countryDistribution by country

United States installs about 64.50% of HP Support Assistant.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 98.00%
GIGABYTE 2.00%
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