Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

1.0.5.0 44.44%
1.0.3.0 11.11%
1.0.0.0 11.11%
1.0.0.0 33.33%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
mscoree.dll
DllMain

HPSupportSolutionsFrameworkService.exe

SolutionsFrameworkService by Hewlett-Packard Company (Signed)

Remove HPSupportSolutionsFrameworkService.exe
Version:   1.0.0.0
MD5:   974a1f783ed34588b45fad6375077ba6
SHA1:   6ecb8db3710567c79b68e47a06094557cff4af4c

Overview

hpsupportsolutionsframeworkservice.exe runs as a service under the name HPSupportSolutionsFrameworkService (HPSupportSolutionsFrameworkService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including HP Support Solutions Framework published by Hewlett-Packard, HP Software Update from Hewlett-Packard and HP Software Update by Hewlett-Packard. The assembly utilizes the .NET run-time framework (which is required to be installed on the PC). The file is digitally signed by Hewlett-Packard Company which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:hpsupportsolutionsframeworkservice.exe
Publisher:Hewlett-Packard Company
Product name:SolutionsFrameworkService
Typical file path:C:\Program Files\hp\common\hpsupportsolutionsframeworkservice.exe
File version:1.0.0.0
Size:45.8 KB (46,904 bytes)
Build date:12/17/2013 6:42 PM
Certificate
Issued to:Hewlett-Packard Company
Authority (CA):VeriSign
Effective date:Thursday, November 15, 2012
Expiration date:Sunday, November 16, 2014
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

ResourcesPrograms

The following programs will install this file
Apple Inc.
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Dell Inc.
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Hewlett-Packard
27% remove
The HP Software Framework provides a common set of software interfaces that centralize and simplify access to hardware, BIOS and HP specific windows drivers on supported notebooks with supported operating systems.
Hewlett-Packard
3% remove
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Hewlett-Packard
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Hewlett-Packard
27% remove
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Microsoft Corporation
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Microsoft Corporation
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BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • HPSupportSolutionsFrameworkService
  • 'HPSupportSolutionsFrameworkService' (HP Support Solutions Framework Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00180696%
0.028634%
Kernel CPU:0.00075561%
0.013761%
User CPU:0.00105136%
0.014873%
Kernel CPU time:86 ms/min
100,923,805ms/min
CPU cycles:15,448/sec
17,470,203/sec
Memory
Private memory:9.65 MB
21.59 MB
Private (maximum):12.35 MB
Private (minimum):6.63 MB
Non-paged memory:9.65 MB
21.59 MB
Virtual memory:119.62 MB
140.96 MB
Virtual memory (peak):123.41 MB
169.69 MB
Working set:6.71 MB
18.61 MB
Working set (peak):12.45 MB
37.95 MB
Page faults:5,486/min
2,039/min
I/O
I/O read transfer:177 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O other transfer:24 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:6
12
Handles:184
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\hp\common\hpsupportsolutionsframeworkservice.exe"
Owner:SYSTEM
Windows Service
Service name:HPSupportSolutionsFrameworkService
Display name:HPSupportSolutionsFrameworkService
Description:“This service allows for the detection of HP products and enables identification of support solutions for detected products.”
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 50.00%
Windows 7 Ultimate 25.00%
Windows 8.1 25.00%

Distribution by countryDistribution by country

United Kingdom installs about 37.50% of SolutionsFrameworkService.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 100.00%
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