Should I block it?
40% of PCs block this file from running.
Possible reason:
Performance resource utilization
Relationships
PCTechHotlineSvc.exe
PCTechHotline by Crawler (Signed)
| Version: | 3.0.0.1 |
| MD5: | 72dc9f12aa4a871a85a73e984ee60aa8 |
| SHA1: | 37d492b18fde189ba1de26032355ed915c91d09b |
Overview
pctechhotlinesvc.exe runs as a service under the name PCTechHotlineService (PCTechHotlineSvc) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program PC Tech Hotline published by Crawler, LLC and is most likely removed by most users once installed (74% removed). The file is digitally signed by Crawler which was issued by the VeriSign certificate authority (CA). This particular version is usually found on Windows 8.1 (6.2.9200.0).
Details
| File name: | pctechhotlinesvc.exe |
| Publisher: | Crawler, LLC |
| Product name: | PCTechHotline |
| Description: | PCTechHotline Service |
| Typical file path: | C:\Program Files\pctechhotline\pctechhotlinesvc.exe |
| File version: | 3.0.0.1 |
| Product version: | 3.0.0.0 |
| Size: | 685.35 KB (701,800 bytes) |
| Build date: | 1/31/2014 8:07 AM |
| Certificate |
| Issued to: | Crawler |
| Authority (CA): | VeriSign |
| Effective date: | Tuesday, November 26, 2013 |
| Expiration date: | Wednesday, January 25, 2017 |
| Digital DNA |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following program will install this file
“You may order the Service by submitting a service plan order through the PC Tech Hotline website or by calling PC Tech Hotline. Once PC Tech Hotline accepts the service plan order submitted by you, then you will receive an email from PC Tech Hotline at the email address that you provide or have provided to PC Tech Hotline as part of the registration process for the Service. PC Tech Hotline is not responsible for rendering Services in co...”
Behaviors
Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
- 'PCTechHotlineSvc' (PCTechHotlineService)
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00001589% | |
| Kernel CPU: | 0.00001589% | |
| Kernel CPU time: | 16 ms/min | |
| CPU cycles: | 33,773/sec | |
| Context switches: | 1/sec | |
| Memory |
| Private memory: | 2.12 MB | |
| Private (maximum): | 4.08 MB | |
| Private (minimum): | 3.08 MB | |
| Non-paged memory: | 2.12 MB | |
| Virtual memory: | 25.41 MB | |
| Virtual memory (peak): | 27.88 MB | |
| Working set: | 3.16 MB | |
| Working set (peak): | 4.13 MB | |
| Page faults: | 1,185/min | |
| I/O |
| I/O other transfer: | 0 Bytes/sec | |
| I/O other operations: | 1/sec | |
| Resource allocations |
| Threads: | 3 | |
| Handles: | 77 | |
Process properties
| Integrety level: | System |
| Platform: | 64-bit |
| Command line: | "C:\Program Files\pctechhotline\pctechhotlinesvc.exe" |
| Owner: | SYSTEM |
| Windows Service |
| Service name: | PCTechHotlineSvc |
| Display name: | PCTechHotlineService |
| Type: | Win32OwnProcess |
Distribution by Windows OS
| OS version | distribution |
| Windows 8.1 |
100.00% |
|
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
100.00% |
|
