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No, this file is 100% safe to run.

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SftService.exe

SoftThinks Agent Service by Dell Inc. (Signed)

Remove SftService.exe
Version:   3.0.0.24
MD5:   b2b36d1b62ba24aca1c114b3936f308d
SHA1:   dde6c27bb6e75d6166086b50c3b81f885000589c

Overview

sftservice.exe runs as a service under the name SoftThinks Agent Service (SftService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including Dell Backup and Recovery published by Dell Inc., Dell Backup and Recovery - Support Software from Dell Inc. and Dell Backup and Recovery - Support Software by Dell Inc.. The file is digitally signed by Dell Inc.. This particular version is usually found on Windows 8.1 (6.2.9200.0).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell backup and recovery\sftservice.exe
File version:3.0.0.24
Size:1.83 MB (1,915,920 bytes)
Build date:10/31/2013 7:51 AM
Certificate
Issued to:Dell Inc.
Authority (CA):Dell Inc.
Effective date:Friday, May 11, 2012
Expiration date:Sunday, May 11, 2014
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Alienware Corp.
9% remove
AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss.
Alienware Corp.
1% remove
AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss.
Dell Inc.
27% remove
A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...
Dell Inc.
18% remove
A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...

BehaviorsBehaviors

Service
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00040238%
0.028634%
Kernel CPU:0.00025148%
0.013761%
User CPU:0.00015089%
0.014873%
Kernel CPU time:7,625 ms/min
100,923,805ms/min
CPU cycles:249,588/sec
17,470,203/sec
Memory
Private memory:2.38 MB
21.59 MB
Private (maximum):8.7 MB
Private (minimum):8.27 MB
Non-paged memory:2.38 MB
21.59 MB
Virtual memory:82.43 MB
140.96 MB
Virtual memory (peak):89.1 MB
169.69 MB
Working set:8.59 MB
18.61 MB
Working set (peak):8.79 MB
37.95 MB
Page faults:4,433/min
2,039/min
I/O
I/O read transfer:30 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:41 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:10.06 KB/sec
448.09 KB/min
I/O other operations:29/sec
1,671/min
Resource allocations
Threads:2
12
Handles:178
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\dell backup and recovery\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SoftThinks Agent Service
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 8.1 100.00%

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 100.00%
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