Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

1.0.0.5 4.55%
1.0.0.5 13.64%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 9.09%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.5 4.55%
1.0.0.4 13.64%
1.0.0.4 4.55%
1.0.0.4 13.64%
1.0.0.4 4.55%
1.0.0.4 4.55%
1.0.0.4 4.55%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
RegQueryValueExW, RegOpenKeyExW, RegCloseKey, SetSecurityDescriptorDacl, OpenProcessToken, LookupAccountSidW, InitializeSecurityDescriptor, InitializeAcl, GetTokenInformation, GetLengthSid, FreeSid, EqualSid, DuplicateTokenEx, CreateProcessAsUserW, AllocateAndInitializeSid, AddAce, SetSecurityInfo, SetNamedSecurityInfoW, SetEntriesInAclW, BuildExplicitAccessWithNameW, UnlockServiceDatabase, StartServiceCtrlDispatcherW, SetServiceStatus, RegisterServiceCtrlHandlerW, OpenServiceW, OpenSCManagerW, LockServiceDatabase, DeleteService, CreateServiceW, CloseServiceHandle
kernel32.dll
Sleep, VirtualFree, VirtualAlloc, lstrlenW, lstrcpynW, VirtualQuery, QueryPerformanceCounter, GetTickCount, GetSystemInfo, GetVersion, CompareStringW, IsDBCSLeadByteEx, IsValidLocale, SetThreadLocale, GetSystemDefaultUILanguage, GetUserDefaultUILanguage, GetLocaleInfoW, WideCharToMultiByte, MultiByteToWideChar, GetConsoleOutputCP, GetConsoleCP, GetACP, LoadLibraryExW, GetStartupInfoW, GetProcAddress, GetModuleHandleW, GetModuleFileNameW, GetCommandLineW, FreeLibrary, GetLastError, UnhandledExceptionFilter, RtlUnwind, RaiseException, ExitProcess, GetCurrentThreadId, DeleteCriticalSection, LeaveCriticalSection, EnterCriticalSection, InitializeCriticalSection, FindFirstFileW, FindClose, WriteFile, SetFilePointer, SetEndOfFile, ReadFile, GetFileType, GetFileSize, CreateFileW, GetStdHandle, CloseHandle, LoadLibraryA, TlsSetValue, TlsGetValue, LocalFree, LocalAlloc, WaitForSingleObject, WaitForMultipleObjects, VirtualQueryEx, UnmapViewOfFile, SwitchToThread, SuspendThread, SetLastError, SetEvent, ResumeThread, ResetEvent, ReleaseMutex, OpenProcess, OpenMutexW, OpenFileMappingW, OpenEventW, MapViewOfFile, LoadLibraryW, GetVersionExW, GetThreadLocale, GetLocalTime, GetFullPathNameW, GetFileAttributesW, GetDiskFreeSpaceW, GetDateFormatW, GetCurrentProcess, GetComputerNameW, GetCPInfoExW, GetCPInfo, InterlockedExchangeAdd, InterlockedCompareExchange, FormatMessageW, EnumSystemLocalesW, EnumCalendarInfoW, CreateThread, CreateMutexW, CreateFileMappingW, CreateEventW, Beep
ole32.dll
CoUninitialize, CoInitialize
oleaut32.dll
SysFreeString, SysReAllocStringLen, SysAllocStringLen, GetErrorInfo, SafeArrayPtrOfIndex, SafeArrayGetUBound, SafeArrayGetLBound, SafeArrayCreate, VariantChangeType, VariantCopy, VariantClear, VariantInit
user32.dll
MessageBoxA, CharNextW, LoadStringW, MessageBoxW, GetSystemMetrics, CharUpperBuffW, CharUpperW

App24x7Svc.exe

24x7Help by Crawler (Signed)

Remove App24x7Svc.exe
Version:   1.0.0.4
MD5:   43fb51219b1cfc4c38fef7283eee7036
SHA1:   9c7e8b025a16720b469c0407701d9a2060811ecf

What is App24x7Svc.exe?

24x7Help Service is part of 24x7 Help, a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Svc.exe (from Crawler)

Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th

DetailsDetails

File name:app24x7svc.exe
Publisher:PCRx.com, LLC
Product name:24x7Help
Description:24x7Help Service
Typical file path:C:\Program Files\24x7help\app24x7svc.exe
File version:1.0.0.4
Product version:1.0.0.1
Size:385.15 KB (394,392 bytes)
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Expiration date:Wednesday, December 11, 2013
Digital DNA
PE subsystem:Windows Console
File packed:No
.NET CLR:No
More details

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • '24x7HelpSvc' (24x7HelpService)
  • 24x7HelpSvc

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00066125%
0.028634%
Kernel CPU:0.00066125%
0.013761%
Kernel CPU time:10 ms/min
100,923,805ms/min
Context switches:1/sec
284/sec
Memory
Private memory:2.01 MB
21.59 MB
Private (maximum):1.6 MB
Private (minimum):1.45 MB
Non-paged memory:2.01 MB
21.59 MB
Virtual memory:25.57 MB
140.96 MB
Virtual memory (peak):26.57 MB
169.69 MB
Working set:1.46 MB
18.61 MB
Working set (peak):3.16 MB
37.95 MB
Resource allocations
Threads:6
12
Handles:83
600

BehaviorsProcess properties

Integrety level:System
Platform:32-bit
Command line:"C:\Program Files\24x7help\app24x7svc.exe"
Owner:SYSTEM
Windows Service
Service name:24x7HelpSvc
Display name:24x7HelpService
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 38.10%
Windows 7 Ultimate N 38.10%
Microsoft Windows XP 14.29%
Windows 7 Ultimate 4.76%
Windows Vista Home Premium 4.76%

Distribution by countryDistribution by country

United States installs about 94.44% of 24x7Help.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 66.67%
Hewlett-Packard 22.22%
Acer 11.11%
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