Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

3.0.0.6 12.64%
3.0.0.6 3.45%
3.0.0.6 5.75%
3.0.0.4 1.15%
1.0.82.78 22.99%
1.0.82.72 42.53%
1.0.82.72 5.75%
1.0.82.71 2.30%
1.0.82.70 1.15%
1, 0, 82, 66 1.15%
1, 0, 82, 57 1.15%

Relationships

PE structurePE file structure
Show functions
Import table
advapi32.dll
RegLoadKeyW, GetTokenInformation, DuplicateTokenEx, ImpersonateLoggedOnUser, StartServiceCtrlDispatcherW, RegisterServiceCtrlHandlerW, RegisterServiceCtrlHandlerExW, CreateServiceW, DeleteService, ControlService, StartServiceW, RegisterEventSourceW, ReportEventW, DeregisterEventSource, SetServiceStatus, InitializeSecurityDescriptor, SetSecurityDescriptorDacl, SetFileSecurityW, FreeSid, InitializeAcl, AddAccessAllowedAce, GetAce, OpenProcessToken, LookupPrivilegeValueW, AdjustTokenPrivileges, RegFlushKey, RegCreateKeyW, RegOpenKeyW, RegQueryValueExW, AllocateAndInitializeSid, SetNamedSecurityInfoW, OpenSCManagerW, OpenServiceW, CloseServiceHandle, QueryServiceStatusEx, RegEnumKeyExW, RegQueryInfoKeyW, RegSetValueExW, RegCloseKey, RegDeleteValueW, RegDeleteKeyW, RegCreateKeyExW, RegOpenKeyExW, RegUnLoadKeyW, OpenThreadToken, ImpersonateSelf, IsTextUnicode, CreateProcessAsUserW
kernel32.dll
DllMain
ole32.dll
CoTaskMemAlloc, CoTaskMemRealloc, CoTaskMemFree, CoInitialize, CoUninitialize, CoRevokeClassObject, CoRegisterClassObject, CoInitializeSecurity, StringFromGUID2, CoCreateInstance, CoAddRefServerProcess, CoReleaseServerProcess, CoInitializeEx, CoSetProxyBlanket
psapi.dll
GetProcessImageFileNameW
shell32.dll
ShellExecuteExW, SHGetFolderPathW
shlwapi.dll
PathFileExistsW, PathAddBackslashW, PathRemoveFileSpecW, PathIsDirectoryW
user32.dll
CharNextW, CharUpperW, PostThreadMessageW, UnregisterDeviceNotification, KillTimer, LoadStringW, DispatchMessageW, TranslateMessage, GetMessageW, SetTimer, RegisterDeviceNotificationW
userenv.dll
CreateEnvironmentBlock, DestroyEnvironmentBlock
version.dll
GetFileVersionInfoW, VerQueryValueW, GetFileVersionInfoSizeW
wtsapi32.dll
WTSQuerySessionInformationW, WTSFreeMemory, WTSQueryUserToken

SftService.exe

SoftThinks Agent Service by Dell Inc (Signed)

Remove SftService.exe
Version:   3.0.0.4
MD5:   4ea5949cbca6eb6a0ed1838616dd9e0a
SHA1:   657b483b7ecb90d332237f26219419678fc27e6e
SHA256:   6744a0e2e333d05ca4ca5fbe384ed750ae998da84c04e697b1c8cc05dda5bffa

About SftService.exe (from Dell Inc)

“SoftThinks Deployment Suite helps manage the entire lifecycle of computers from out-of-box experience to reconfigurations to repairs to refurbishing. With SDS, you can create, store, and manage an unl”

Overview

sftservice.exe runs as a service under the name SftService (SftService) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including Dell Backup and Recovery published by Dell Inc., Dell Backup and Recovery - Support Software from Dell Inc. and Dell Backup and Recovery - Support Software by Dell Inc.. The file is digitally signed by Dell Inc which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:sftservice.exe
Publisher:SoftThinks SAS
Product name:SoftThinks Agent Service
Typical file path:C:\Program Files\dell datasafe local backup\sftservice.exe
File version:3.0.0.4
Size:1.83 MB (1,919,336 bytes)
Certificate
Issued to:Dell Inc
Authority (CA):VeriSign
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
AlienRespawn
 Alienware Corp.
9% remove
“AlienRespawn is a safe, simple and reliable backup and recovery solution that can protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss. ”
Dell Backup and Recovery
 Dell Inc.
27% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”
Dell Backup and Recovery - Support Software
 Dell Inc.
18% remove
“A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like with a Manual Operating System Reinstallation, you first need to ensure that no data needs to backed up from the system...”

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • SftService
  • 'SftService' (SoftThinks Agent Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00002703%
0.028634%
Kernel CPU:0.00001656%
0.013761%
User CPU:0.00001046%
0.014873%
Kernel CPU time:8,297 ms/min
100,923,805ms/min
CPU cycles:149,231/sec
17,470,203/sec
Memory
Private memory:2.53 MB
21.59 MB
Private (maximum):7.79 MB
Private (minimum):1.63 MB
Non-paged memory:2.53 MB
21.59 MB
Virtual memory:66.86 MB
140.96 MB
Virtual memory (peak):81.75 MB
169.69 MB
Working set:1.8 MB
18.61 MB
Working set (peak):8.41 MB
37.95 MB
Page faults:15,234/min
2,039/min
I/O
I/O read transfer:13 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:281 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:2.08 KB/sec
448.09 KB/min
I/O other operations:34/sec
1,671/min
Resource allocations
Threads:3
12
Handles:651
600

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\dell backup and recovery\sftservice.exe"
Owner:SYSTEM
Windows Service
Service name:SftService
Display name:SftService
Description:“SoftThinks Agent Service”
Type:Win32OwnProcess
Parent process:services.exe (by Microsoft)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 65.52%
Windows 8 9.20%
Windows 8.1 6.90%
Windows 7 Ultimate 6.90%
Windows 8 Single Language 4.60%
Windows 7 Professional 3.45%
Windows 8 Pro with Media Center 2.30%
Windows 8 Pro 1.15%

Distribution by countryDistribution by country

United States installs about 77.01% of SoftThinks Agent Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 92.68%
Alienware 7.32%
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