Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

1.0.0.5 11.11%
1.0.0.5 11.11%
1.0.0.5 11.11%
1.0.0.5 11.11%
1.0.0.5 11.11%
1.0.0.1 22.22%
1.0.0.1 11.11%
1.0.0.1 11.11%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
gdi32.dll
GetStockObject
kernel32.dll
LoadLibraryW, GetProcAddress, FreeLibrary, CreateMutexW, GetLastError, WaitForSingleObject, OpenThread, CloseHandle, ReleaseMutex, MultiByteToWideChar, LCMapStringW, IsProcessorFeaturePresent, HeapReAlloc, HeapAlloc, HeapSize, GetCommandLineW, HeapSetInformation, GetStartupInfoW, TerminateProcess, GetCurrentProcess, UnhandledExceptionFilter, SetUnhandledExceptionFilter, IsDebuggerPresent, GetModuleHandleW, ExitProcess, DecodePointer, WriteFile, GetStdHandle, GetModuleFileNameW, FreeEnvironmentStringsW, GetEnvironmentStringsW, SetHandleCount, InitializeCriticalSectionAndSpinCount, GetFileType, DeleteCriticalSection, EncodePointer, TlsAlloc, TlsGetValue, TlsSetValue, TlsFree, InterlockedIncrement, SetLastError, GetCurrentThreadId, InterlockedDecrement, HeapCreate, QueryPerformanceCounter, GetTickCount, GetCurrentProcessId, GetSystemTimeAsFileTime, LeaveCriticalSection, EnterCriticalSection, HeapFree, Sleep, GetCPInfo, GetACP, GetOEMCP, IsValidCodePage, RtlUnwind, WideCharToMultiByte, GetStringTypeW
user32.dll
IsWindow, FindWindowW, UnhookWindowsHookEx, SetWindowsHookExW, GetWindowThreadProcessId, DispatchMessageW, TranslateMessage, PeekMessageW, DestroyWindow, MsgWaitForMultipleObjects, CreateWindowExW, RegisterClassW, LoadCursorW, LoadIconW, DefWindowProcW, PostQuitMessage

App24x7Hook.exe

24x7Help by Crawler (Signed)

Remove App24x7Hook.exe
Version:   1.0.0.5
MD5:   a06ad3a6766adc98aeb25214fa24390f
SHA1:   c4370ca5afb46b96d72fb5a11a55ef63095e9111
SHA256:   993c49738f64ab11f43763cecd9290a39d8a5450cbb93565abb8a563bd85c20a

What is App24x7Hook.exe?

24x7Help Hook Application is part of 24x7 Help, a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Hook.exe (from Crawler)

Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th

DetailsDetails

File name:app24x7hook.exe
Publisher:PCRx.com, LLC
Product name:24x7Help
Description:24x7Help Hook Application
Typical file path:C:\Program Files\24x7help\app24x7hook.exe
File version:1.0.0.5
Size:42.15 KB (43,160 bytes)
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Expiration date:Wednesday, December 11, 2013
Digital DNA
PE subsystem:Windows GUI
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Crawler, LLC
  72% remove
24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00026314%
0.028634%
Kernel CPU:0.00023494%
0.013761%
User CPU:0.00002819%
0.014873%
Kernel CPU time:125 ms/min
100,923,805ms/min
CPU cycles:103,263/sec
17,470,203/sec
Memory
Private memory:1.25 MB
21.59 MB
Private (maximum):4.34 MB
Private (minimum):252 KB
Non-paged memory:1.25 MB
21.59 MB
Virtual memory:47.81 MB
140.96 MB
Virtual memory (peak):49.61 MB
169.69 MB
Working set:320 KB
18.61 MB
Working set (peak):4.34 MB
37.95 MB
Page faults:4,697/min
2,039/min
I/O
I/O read transfer:0 Bytes/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O other transfer:8 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:1
12
Handles:140
600
GUI GDI count:12
103
GUI GDI peak:13
142
GUI USER count:5
49
GUI USER peak:5
71

BehaviorsProcess properties

Integrety level:High
Platform:32-bit
Command line:"app24x7hook.exe"
Owner:User
Parent process:app24x7help.exe (24x7Help by Crawler)

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Ultimate N 55.56%
Windows 7 Home Premium 22.22%
Windows 7 Ultimate 11.11%
Microsoft Windows XP 11.11%

Distribution by countryDistribution by country

United States installs about 100.00% of 24x7Help.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 50.00%
Acer 25.00%
Hewlett-Packard 25.00%
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