Should I block it?

60%

60% of PCs block this file from running.

Possible reason:

Performance resource utilization

Additional versions

8.0.43.0	20.00%
8.0.12.0	80.00%

Relationships

aro.exe

ARO 2012 by Support.com (Signed)

Remove aro.exe

Version:	8.0.12.0
MD5:	20b05efcafb27a6b11a501228336bc7b
SHA1:	dec37d04ec8f23c0de3164c711b936f50e68c7ac
SHA256:	433230223124672f1c2196d18ef494e9b9572e3c76197abb9daa19d1ff6695eb

What is aro.exe?

ARO is a PC optimization software that is typically bundled by the CNet/Download.com managed installer. Although ARO is a safe program, its installation can sometimes be overlooked if it was installed via a software bundle.

About aro.exe (from Support.com)

“ARO is an advanced repair and optimization utility designed to help improve and maintain computers running the Windows operating system (both 32- and 64-bit). ARO focuses on finding errors that hide o”

Details

File name:	aro.exe
Publisher:	Support.com, Inc.
Product name:	ARO 2012
Typical file path:	C:\Program Files\aro 2012\aro.exe
File version:	8.0.12.0
Size:	2.44 MB (2,553,752 bytes)
Certificate
Issued to:	Support.com
Authority (CA):	VeriSign
Expiration date:	Friday, July 12, 2013
Digital DNA
File packed:	No
.NET CLR:	No

More details

Programs

The following program will install this file

ARO 2012

Support.com

63% remove

Behaviors

Startup files (user) run

Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'

'AROReminder' → C:\Program Files\ARO 2012\aro.exe -rem

Scheduled tasks

The job 'ARO 2012' runs weekly in the path '\ARO 2012'
Entry path '\ARO 2012'

Network connections

[UDP] listens on port 64898

[UDP] listens on port 51317

[UDP] listens on port 55863

Resource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)

Averages

CPU
Total CPU:	0.02635387%	0.028634%
Kernel CPU:	0.00222520%	0.013761%
User CPU:	0.02412868%	0.014873%
Kernel CPU time:	6,828 ms/min	100,923,805ms/min
Context switches:	25/sec	284/sec
Memory
Private memory:	30.98 MB	21.59 MB
Private (maximum):	10.89 MB
Private (minimum):	9.03 MB
Non-paged memory:	30.98 MB	21.59 MB
Virtual memory:	184.48 MB	140.96 MB
Virtual memory (peak):	204.32 MB	169.69 MB
Working set:	8.09 MB	18.61 MB
Working set (peak):	34 MB	37.95 MB
Resource allocations
Threads:	10	12
Handles:	617	600
GUI GDI count:	404	103
GUI GDI peak:	412	142
GUI USER count:	368	49
GUI USER peak:	386	71

Process properties

Integrety level:	High
Platform:	64-bit
Command line:	"C:\Program Files\aro 2012\aro.exe"
Owner:	User

Threads

Averages

aro.exe (main module)
Total CPU:	0.12808313%	0.272967%
Kernel CPU:	0.06610649%	0.107585%
User CPU:	0.06197664%	0.165382%
CPU cycles:	4,525,578/sec	5,741,424/sec
Context switches:	11/sec	79/sec
Memory:	2.46 MB	1.16 MB
ole32.dll
Total CPU:	0.00692459%
Kernel CPU:	0.00656013%
User CPU:	0.00036445%
CPU cycles:	67,038/sec
Memory:	1.36 MB
wow64.dll
Total CPU:	0.00237989%
Kernel CPU:	0.00030871%
User CPU:	0.00207118%
CPU cycles:	53,164/sec
Memory:	252 KB
WINMM.dll
Total CPU:	0.00192198%
Kernel CPU:	0.00096099%
User CPU:	0.00096099%
CPU cycles:	16,468/sec
Memory:	200 KB
ntdll.dll
Total CPU:	0.00183894%
Kernel CPU:	0.00107148%
User CPU:	0.00076747%
CPU cycles:	35,015/sec
Memory:	1.66 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Distribution by Windows OS

OS version	distribution
Windows 7 Ultimate	50.00%
Windows 7 Ultimate N	15.00%
Windows 7 Home Premium	10.00%
Windows Vista Business	5.00%
Windows 7 Professional	5.00%
Windows Vista Home Premium	5.00%
Windows 8 Pro	5.00%
Microsoft Windows XP	5.00%

Distribution by country

United States installs about 72.22% of ARO 2012.

Distribution by PC manufacturer

PC Manufacturer	distribution
Dell	66.67%
GIGABYTE	16.67%
Acer	16.67%

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