Should I block it?

60%

60% of PCs block this file from running.

Possible reason:

Performance resource utilization

Additional versions

6.0.793.824	66.67%
6.0.793.824	33.33%

(Note, Support.com publishes each variation of this file with the same version, but the hashes are unique.)

Relationships

aross.dll (ARO 2011 by Support.com)

aro.exe

ARO 2011 by Support.com (Signed)

Remove aro.exe

Version:	6.0.793.824
MD5:	659cb37944bfcca3fe6ebdfeb3bb99f4
SHA1:	da6e7e984135fe611b70353cf3402b0b2e7bed2b
SHA256:	0e536fe2dbec5372006a0b5b56fd9fff21f4e407592e6fb10de970e6f7ce0f8f

What is aro.exe?

ARO is a PC optimization software that is typically bundled by the CNet/Download.com managed installer. Although ARO is a safe program, its installation can sometimes be overlooked if it was installed via a software bundle.

About aro.exe (from Support.com)

“ARO is an advanced repair and optimization utility designed to help improve and maintain computers running the Windows operating system (both 32- and 64-bit). ARO focuses on finding errors that hide o”

Details

File name:	aro.exe
Publisher:	Support.com
Product name:	ARO 2011
Typical file path:	C:\Program Files\aro 2011\aro.exe
File version:	6.0.793.824
Size:	2.2 MB (2,312,048 bytes)
Certificate
Issued to:	Support.com
Authority (CA):	VeriSign
Effective date:	Thursday, July 1, 2010
Expiration date:	Friday, July 12, 2013
Digital DNA
Entropy:	6.405510
File packed:	No
.NET CLR:	No

More details

Programs

The following program will install this file

ARO 2011

Support.com

56% remove

Behaviors

Startup files (user) run

Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'

'AROReminder' → C:\Program Files\ARO 2011\aro.exe -rem

Scheduled tasks

The task 'ARO 2011' runs weekly in the path '\ARO 2011'

Resource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)

Averages

CPU
Total CPU:	0.04690826%	0.028634%
Kernel CPU:	0.00648117%	0.013761%
User CPU:	0.04042709%	0.014873%
Kernel CPU time:	1,102 ms/min	100,923,805ms/min
User CPU time:	24 ms/min	0 ms/min
Memory
Private memory:	20.19 MB	21.59 MB
Private (maximum):	580 KB
Private (minimum):	580 KB
Non-paged memory:	20.19 MB	21.59 MB
Virtual memory:	100.61 MB	140.96 MB
Virtual memory (peak):	107.77 MB	169.69 MB
Working set:	584 KB	18.61 MB
Working set (peak):	66.36 MB	37.95 MB
Page faults:	25,337/min	2,039/min
I/O
I/O read transfer:	613.86 KB/sec	1.02 MB/min
I/O read operations:	13/sec	343/min
I/O write transfer:	214 Bytes/sec	274.99 KB/min
I/O write operations:	1/sec	227/min
I/O other transfer:	2.57 KB/sec	448.09 KB/min
I/O other operations:	272/sec	1,671/min
Resource allocations
Threads:	4	12
Handles:	262	600
GUI GDI count:	318	103
GUI USER count:	296	49