Should I block it?

45%
45% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

8.2.0.26 12.50%
8.0.0.69 75.00%
8.0.0.67 12.50%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
mscoree.dll
DllMain

DriverSupport.exe

Driver Support by PC Drivers HeadQuarters (Signed)

Remove DriverSupport.exe
Version:   8.0.0.67
MD5:   da037e23cde297c23216a1bea91e4559
SHA1:   b770e11e58d7584177af5a6ba59bb544aec1b0c8
SHA256:   2a588eaacaee965e2d5aa811dd373814358e47d4e7ace52ff9fe3e2e3b7ec8b9

What is DriverSupport.exe?

Driver Support is used to locate new versions of drivers that are already installed on the computer system. Drivers that currently have upgrades available are shown to the user, who can proceed with the upgrade with a simple click.

About DriverSupport.exe (from PC Drivers HeadQuarters)

At PC Drivers HeadQuarters we have distilled 10 years of PC hardware expertise into our driver identification software, Driver Detective. Driver Detective was created to save you time and remove any g

DetailsDetails

File name:driversupport.exe
Publisher:PC Drivers Headquarters
Product name:Driver Support
Typical file path:C:\Program Files\driver support\driver support\driversupport.exe
File version:8.0.0.67
Size:3.36 MB (3,522,488 bytes)
Certificate
Issued to:PC Drivers HeadQuarters
Authority (CA):VeriSign
Effective date:Sunday, April 3, 2011
Expiration date:Monday, April 21, 2014
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

BehaviorsBehaviors

Scheduled tasks
  • The job 'Driver Support-RTMRules' runs weekly in the path '\Driver Support-RTMRules'
  • Entry path '\Driver Support-RTMUpdater'
  • Entry path '\Driver Support-RTMScan'
  • Entry path '\Driver Support-RTMRules'
Startup files (user) run
Runs under the registry key 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • 'Driver Support' → C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00234441%
0.028634%
Kernel CPU:0.00205675%
0.013761%
User CPU:0.00028766%
0.014873%
Kernel CPU time:858 ms/min
100,923,805ms/min
CPU cycles:206,787/sec
17,470,203/sec
Memory
Private memory:102.73 MB
21.59 MB
Private (maximum):11.62 MB
Private (minimum):11.55 MB
Non-paged memory:102.73 MB
21.59 MB
Virtual memory:286.61 MB
140.96 MB
Virtual memory (peak):300.57 MB
169.69 MB
Working set:11.61 MB
18.61 MB
Working set (peak):108.43 MB
37.95 MB
Page faults:52,757/min
2,039/min
I/O
I/O read transfer:20.29 KB/sec
1.02 MB/min
I/O read operations:3/sec
343/min
I/O write transfer:11.88 KB/sec
274.99 KB/min
I/O write operations:3/sec
227/min
I/O other transfer:83 Bytes/sec
448.09 KB/min
I/O other operations:16/sec
1,671/min
Resource allocations
Threads:15
12
Handles:600
600
GUI GDI count:48
103
GUI GDI peak:50
142
GUI USER count:82
49
GUI USER peak:83
71

BehaviorsProcess properties

Tray notification:Yes
Integrety level:Medium
Platform:32-bit
Command line:"C:\Program Files\driver support\driver support\driversupport.exe" /applicationmodC:systemtray /showwelcomC:false
Owner:User
Parent process:explorer.exe (Windows Explorer by Microsoft Corporation)

ResourcesThreads

Averages
 
DriverSupport.exe (main module)
Total CPU:0.01151002%
0.272967%
Kernel CPU:0.00433494%
0.107585%
User CPU:0.00717508%
0.165382%
CPU cycles:272,865/sec
5,741,424/sec
Memory:3.38 MB
1.16 MB
mscorwks.dll
Total CPU:0.00014969%
Kernel CPU:0.00000000%
User CPU:0.00014969%
CPU cycles:519/sec
Memory:5.67 MB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows Vista Home Basic 62.50%
Windows 7 Professional 12.50%
Windows 7 Ultimate 12.50%
Windows 7 Home Premium 12.50%

Distribution by countryDistribution by country

BS installs about 62.50% of Driver Support.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 90.91%
Acer 9.09%
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