“Technicians can choose to run the Technician Console in a supported browser or as a desktop application. The desktop app offers the same set of features as the browser-based version. The only difference is that it runs as a standalone executable, which means it can be launched with a single click – no browser required. Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be pr...”

“LogMeIn Rescue is a powerful, easy-to-use remote support solution comprising three main components: a Technician Console, a Customer Applet, and an Administration Center. The online interface used by support technicians to conduct remote support sessions. Technicians can initiate new sessions or respond to online customer requests waiting in a shared Queue. The new Desktop App enables technicians to access their console in one click, ...”