Should I block it?
60% of PCs block this file from running.
Possible reason:
Performance resource utilization
Additional versions
Relationships
Parent process
Child process
Related files
App24x7Help.exe
24x7Help by Crawler (Signed)
| Version: | 2.1.0.8 |
| MD5: | 0416c44ab21a448000b1072e0b844ce6 |
| SHA1: | 8e5537b0201f3d3ad797c2d33061ca7b9d340af0 |
| SHA256: | a448769ecbb978393fe457053a7a29f2a7356d1a34dbbbec46730846d24c5a5a |
What is App24x7Help.exe?
24x7 Help is a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.
About App24x7Help.exe (from Crawler)
“Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th”
Details
| File name: | app24x7help.exe |
| Publisher: | PCRx.com, LLC |
| Product name: | 24x7Help |
| Typical file path: | C:\Program Files\24x7help\app24x7help.exe |
| File version: | 2.1.0.8 |
| Product version: | 2.1.0.0 |
| Size: | 1.61 MB (1,686,168 bytes) |
| Certificate |
| Issued to: | Crawler |
| Authority (CA): | VeriSign |
| Expiration date: | Wednesday, December 11, 2013 |
| Digital DNA |
| PE subsystem: | Windows GUI |
| File packed: | No |
| .NET CLR: | No |
More details
Programs
The following program will install this file
“24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...”
Behaviors
Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
- '24x7HELP' → "C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP
Network connections
[TCP] 5373-colo-cust.host.net (66.115.32.20:80)
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.04620733% | |
| Kernel CPU: | 0.02595842% | |
| User CPU: | 0.02024891% | |
| Kernel CPU time: | 1,137 ms/min | |
| Context switches: | 27/sec | |
| Memory |
| Private memory: | 7.89 MB | |
| Private (maximum): | 1.51 MB | |
| Private (minimum): | 1.12 MB | |
| Non-paged memory: | 7.89 MB | |
| Virtual memory: | 65.41 MB | |
| Virtual memory (peak): | 68.63 MB | |
| Working set: | 1.23 MB | |
| Working set (peak): | 12.25 MB | |
| Resource allocations |
| Threads: | 2 | |
| Handles: | 182 | |
| GUI GDI count: | 138 | |
| GUI GDI peak: | 207 | |
| GUI USER count: | 37 | |
| GUI USER peak: | 60 | |
Process properties
Distribution by Windows OS
| OS version | distribution |
| Windows 7 Ultimate N |
40.00% |
|
| Microsoft Windows XP |
40.00% |
|
| Windows 7 Home Premium |
20.00% |
|
Distribution by country
United States installs about 100.00% of 24x7Help.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
100.00% |
|
