Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

2, 3, 2, 0 29.73%
2, 2, 26, 0 10.81%
2, 1, 40, 0 24.32%
2, 1, 32, 0 24.32%
2, 0, 53, 0 2.70%
2, 0, 51, 0 8.11%

Relationships

Parent process
Child process

MotoHelperService.exe

MotoHelper Service by Motorola Mobility Inc. (Signed)

Remove MotoHelperService.exe
Version:   2, 1, 40, 0
MD5:   290750346f5937b02f62594b8eb03215
SHA1:   eeeb7434773515ff52c1bf34feb4624eb56ebc08
SHA256:   a676cf1c0f9b4b33b7d1aa8d9c97f144b644f841c9637f57308b436f1afe5b95

Overview

motohelperservice.exe runs as a service under the name Motorola Device Manager (MotoHelper) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including MotoHelper 2.1.40 Driver 5.5.0 published by Motorola, Inc., MotoHelper 2.1.32 Driver 5.4.0 from Motorola, Inc. and MotoHelper 2.1.32 Driver 5.4.0 by Motorola, Inc.. The file is digitally signed by Motorola Mobility Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:motohelperservice.exe
Product name:MotoHelper Service
Typical file path:C:\Program Files\motorola\motohelper\motohelperservice.exe
File version:2, 1, 40, 0
Size:209.86 KB (214,896 bytes)
Certificate
Issued to:Motorola Mobility Inc.
Authority (CA):VeriSign
Effective date:Tuesday, March 1, 2011
Expiration date:Thursday, March 1, 2012
Digital DNA
PE subsystem:Windows GUI
File packed:No
Code language:Microsoft Visual C++ 8.0
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Motorola, Inc.
3% remove
Automatically detect your device, configurations and warranty status. Thanks for visiting the Motorola Troubleshooter, the following web experience will guide you down a path of simple step by step issue identification and then provide you with a basic self service diagnostic guide that will hopefully help you resolve your issue or take you to the section of our software and diagnostics site that better suits your issue. The Troubleshoo...

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • Motorola Device Manager
  • 'MotoHelper' (MotoHelper Service)
  • 'Motorola Device Manager' (Motorola Device Manager Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00023261%
0.028634%
Kernel CPU:0.00018594%
0.013761%
User CPU:0.00004667%
0.014873%
Kernel CPU time:217 ms/min
100,923,805ms/min
CPU cycles:3,317/sec
17,470,203/sec
Memory
Private memory:3.13 MB
21.59 MB
Private (maximum):6.11 MB
Private (minimum):3.45 MB
Non-paged memory:3.13 MB
21.59 MB
Virtual memory:57.71 MB
140.96 MB
Virtual memory (peak):61.93 MB
169.69 MB
Working set:3.59 MB
18.61 MB
Working set (peak):7.48 MB
37.95 MB
Page faults:4,436/min
2,039/min
I/O
I/O read transfer:2.48 KB/sec
1.02 MB/min
I/O read operations:1/sec
343/min
I/O write transfer:0 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:4 Bytes/sec
448.09 KB/min
I/O other operations:1/sec
1,671/min
Resource allocations
Threads:7
12
Handles:158
600
GUI GDI count:6
103
GUI USER count:4
49

BehaviorsProcess properties

Integrety level:System
Platform:64-bit
Command line:"C:\Program Files\motorola\motohelper\motohelperservice.exe"
Owner:SYSTEM
Windows Service
Service name:MotoHelper
Display name:Motorola Device Manager
Type:Win32OwnProcess
Parent process:services.exe (by Microsoft)

ResourcesThreads

Averages
 
advapi32.dll (Advanced Windows 32 Base API by Microsoft)
Total CPU:0.00030862%
0.272967%
Kernel CPU:0.00022741%
0.107585%
User CPU:0.00008122%
0.165382%
Memory:620 KB
1.16 MB
MotoHelperService.exe (main module)
Total CPU:0.00005032%
Kernel CPU:0.00004215%
User CPU:0.00000817%
CPU cycles:651/sec
Memory:208 KB
wow64.dll (Win32 Emulation on NT64 by Microsoft)
Total CPU:0.00002961%
Kernel CPU:0.00002467%
User CPU:0.00000493%
CPU cycles:1,044/sec
Memory:252 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 43.24%
Microsoft Windows XP 18.92%
Windows 8 Pro 8.11%
Windows 7 Professional 8.11%
Windows Vista Home Basic 5.41%
Windows Vista Home Premium 5.41%
Windows 8 Pro with Media Center 5.41%
Windows 8 2.70%
Windows Server 2012 Standard Evaluation 2.70%

Distribution by countryDistribution by country

United States installs about 78.38% of MotoHelper Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 34.38%
Acer 12.50%
Gateway 12.50%
Intel 12.50%
Dell 12.50%
ASUS 12.50%
Sahara 3.13%
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