Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

2, 3, 2, 0 29.73%
2, 2, 26, 0 10.81%
2, 1, 40, 0 24.32%
2, 1, 32, 0 24.32%
2, 0, 53, 0 2.70%
2, 0, 51, 0 8.11%

Relationships

Parent process
Child process

MotoHelperService.exe

MotoHelper Service by Motorola Mobility Inc. (Signed)

Remove MotoHelperService.exe
Version:   2, 0, 51, 0
MD5:   3bbc6c2402242401f791548aaebf3d39
SHA1:   9c41e12d67538900c898dfbfe6766931d248ba63
SHA256:   df0cbd6713d863c1a686367acfb152c9e75741656e4f0df3826b8a53ef7bde57

Overview

motohelperservice.exe runs as a service under the name Motorola Device Manager (MotoHelper) with extensive SYSTEM privileges (full administrator access). It is installed with a couple of know programs including MotoHelper 2.1.32 Driver 5.4.0 published by Motorola, Inc. and MotoHelper 2.0.53 Driver 5.2.0 published by Motorola, Inc.. The file is digitally signed by Motorola Mobility Inc. which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:motohelperservice.exe
Product name:MotoHelper Service
Typical file path:C:\Program Files\motorola\motohelper\motohelperservice.exe
File version:2, 0, 51, 0
Size:217.86 KB (223,088 bytes)
Build date:4/27/2011 4:22 AM
Certificate
Issued to:Motorola Mobility Inc.
Authority (CA):VeriSign
Effective date:Tuesday, March 1, 2011
Expiration date:Thursday, March 1, 2012
Digital DNA
PE subsystem:Windows GUI
File packed:No
Code language:Microsoft Visual C++ 8.0
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Motorola, Inc.
3% remove
Automatically detect your device, configurations and warranty status. Thanks for visiting the Motorola Troubleshooter, the following web experience will guide you down a path of simple step by step issue identification and then provide you with a basic self service diagnostic guide that will hopefully help you resolve your issue or take you to the section of our software and diagnostics site that better suits your issue. The Troubleshoo...

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • Motorola Device Manager
  • 'MotoHelper' (MotoHelper Service)
  • 'Motorola Device Manager' (Motorola Device Manager Service)

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.01003429%
0.028634%
Kernel CPU:0.00584886%
0.013761%
User CPU:0.00418543%
0.014873%
Kernel CPU time:109 ms/min
100,923,805ms/min
Memory
Private memory:4.2 MB
21.59 MB
Private (maximum):6.16 MB
Private (minimum):6.13 MB
Non-paged memory:4.2 MB
21.59 MB
Virtual memory:67.2 MB
140.96 MB
Virtual memory (peak):69.21 MB
169.69 MB
Working set:6.13 MB
18.61 MB
Working set (peak):6.76 MB
37.95 MB
Resource allocations
Threads:6
12
Handles:147
600

BehaviorsProcess properties

Integrety level:System
Platform:32-bit
Command line:"C:\Program Files\motorola\motohelper\motohelperservice.exe"
Owner:SYSTEM
Windows Service
Service name:MotoHelper
Display name:Motorola Device Manager
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

ResourcesThreads

Averages
 
ADVAPI32.dll
Total CPU:0.00739591%
0.272967%
Kernel CPU:0.00493061%
0.107585%
User CPU:0.00246530%
0.165382%
CPU cycles:108,279/sec
5,741,424/sec
Memory:792 KB
1.16 MB
MotoHelperService.exe (main module)
Total CPU:0.00246472%
Kernel CPU:0.00082157%
User CPU:0.00164314%
CPU cycles:63,641/sec
Memory:216 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 43.24%
Microsoft Windows XP 18.92%
Windows 8 Pro 8.11%
Windows 7 Professional 8.11%
Windows Vista Home Basic 5.41%
Windows Vista Home Premium 5.41%
Windows 8 Pro with Media Center 5.41%
Windows 8 2.70%
Windows Server 2012 Standard Evaluation 2.70%

Distribution by countryDistribution by country

United States installs about 78.38% of MotoHelper Service.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Hewlett-Packard 34.38%
Acer 12.50%
Gateway 12.50%
Intel 12.50%
Dell 12.50%
ASUS 12.50%
Sahara 3.13%
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