Should I block it?

40%
40% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

59.0.15.0 66.67%
12.0.212.0 33.33%

Relationships

Parent process
Related files

escont.exe

EasySupport by Support.com (Signed)

Remove escont.exe
Version:   59.0.15.0
MD5:   3b02401fcd90c5c516f5f30d6c74b200
SHA1:   59ee20a95c0907f50a3efa87da363f5fdf36fc89

Overview

escont.exe executes as a process with the local user's privileges typically within the context of its parent esservice.exe (EasySupport by Support.com). It is installed with a couple of know programs including Office Depot PC Support Agent published by Support.com, Office Depot PC Support Agent from Support.com and Office Depot PC Support Agent by Support.com. The file is digitally signed by Support.com which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:escont.exe
Publisher:Support.com, Inc.
Product name:EasySupport
Description:Support.com EasySupport
Typical file path:C:\Program Files\sony premium services vaio health check\escont.exe
File version:59.0.15.0
Size:576.59 KB (590,424 bytes)
Build date:10/8/2013 2:45 AM
Certificate
Issued to:Support.com
Authority (CA):VeriSign
Effective date:Thursday, July 1, 2010
Expiration date:Friday, July 12, 2013
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Support.com
  58% remove
Boosts startup and shutdown speed. Regularly tunes your Windows Settings. Ensures your anti-virus software is up-to-date. Provides 1-click access to a professional technician.

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00022051%
0.028634%
Kernel CPU:0.00008184%
0.013761%
User CPU:0.00013867%
0.014873%
Kernel CPU time:8,034 ms/min
100,923,805ms/min
CPU cycles:117,808/sec
17,470,203/sec
Memory
Private memory:13.81 MB
21.59 MB
Private (maximum):24.33 MB
Private (minimum):17.15 MB
Non-paged memory:13.81 MB
21.59 MB
Virtual memory:201.63 MB
140.96 MB
Virtual memory (peak):213.37 MB
169.69 MB
Working set:24.31 MB
18.61 MB
Working set (peak):31.23 MB
37.95 MB
Page faults:104,794/min
2,039/min
I/O
I/O read transfer:2.03 KB/sec
1.02 MB/min
I/O read operations:2/sec
343/min
I/O write transfer:16 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:226 Bytes/sec
448.09 KB/min
I/O other operations:16/sec
1,671/min
Resource allocations
Threads:16
12
Handles:313
600
GUI GDI count:36
103
GUI GDI peak:38
142
GUI USER count:36
49
GUI USER peak:42
71

BehaviorsProcess properties

Integrety level:High
Platform:64-bit
Command line:/toster 1 /cfg "C:\Program Files\office depot pc support agent\client\toaster_escont.xml"
Owner:User
Parent process:esservice.exe (EasySupport by Support.com)

ResourcesThreads

Averages
 
escont.exe (main module)
Total CPU:0.00031098%
0.272967%
Kernel CPU:0.00010182%
0.107585%
User CPU:0.00020917%
0.165382%
CPU cycles:10,816/sec
5,741,424/sec
Memory:596 KB
1.16 MB
ntdll.dll
Total CPU:0.00012207%
Kernel CPU:0.00008440%
User CPU:0.00003768%
CPU cycles:3,565/sec
Memory:1.66 MB
wow64cpu.dll
Total CPU:0.00000904%
Kernel CPU:0.00000000%
User CPU:0.00000904%
CPU cycles:227/sec
Memory:32 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 100.00%

Distribution by countryDistribution by country

United States installs about 100.00% of EasySupport.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Toshiba 40.00%
Sony 40.00%
GIGABYTE 20.00%
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