Should I block it?

40%
40% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

59.0.15.0 66.67%
12.0.212.0 33.33%

Relationships

Parent process
Related files

escont.exe

EasySupport by Support.com (Signed)

Remove escont.exe
Version:   12.0.212.0
MD5:   f4de8655458cd4f08bb05127d40f78be
SHA1:   2977e793095211328afbe4fe000696b7c5fdde51
SHA256:   d5b86241be50d4a629019c35e600f0268ec9f7c0063eb1da043ee2e17ea8f678

Overview

escont.exe executes as a process with the local user's privileges typically within the context of its parent esservice.exe (EasySupport by Support.com). It is installed with a couple of know programs including Office Depot PC Support Agent published by Support.com, Office Depot PC Support Agent from Support.com and Office Depot PC Support Agent by Support.com. The file is digitally signed by Support.com which was issued by the VeriSign certificate authority (CA).

DetailsDetails

File name:escont.exe
Publisher:Support.com, Inc.
Product name:EasySupport
Description:Support.com EasySupport
Typical file path:C:\Program Files\sony premium services vaio health check\escont.exe
File version:12.0.212.0
Size:569.9 KB (583,576 bytes)
Certificate
Issued to:Support.com
Authority (CA):VeriSign
Effective date:Thursday, July 1, 2010
Expiration date:Friday, July 12, 2013
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following programs will install this file
Support.com
  58% remove
Boosts startup and shutdown speed. Regularly tunes your Windows Settings. Ensures your anti-virus software is up-to-date. Provides 1-click access to a professional technician.
Support.com, Inc.
  68% remove

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00021697%
0.028634%
Kernel CPU:0.00012067%
0.013761%
User CPU:0.00009630%
0.014873%
Kernel CPU time:312 ms/min
100,923,805ms/min
CPU cycles:41,520/sec
17,470,203/sec
Memory
Private memory:12.02 MB
21.59 MB
Private (maximum):25.16 MB
Private (minimum):24.86 MB
Non-paged memory:12.02 MB
21.59 MB
Virtual memory:152.7 MB
140.96 MB
Virtual memory (peak):171.11 MB
169.69 MB
Working set:25.14 MB
18.61 MB
Working set (peak):25.84 MB
37.95 MB
I/O
I/O read transfer:42.58 KB/sec
1.02 MB/min
I/O read operations:2/sec
343/min
I/O write transfer:138 Bytes/sec
274.99 KB/min
I/O write operations:1/sec
227/min
I/O other transfer:74 Bytes/sec
448.09 KB/min
I/O other operations:6/sec
1,671/min
Resource allocations
Threads:9
12
Handles:251
600
GUI GDI count:31
103
GUI GDI peak:32
142
GUI USER count:26
49
GUI USER peak:32
71

BehaviorsProcess properties

Tray notification:Yes
Integrety level:High
Platform:64-bit
Command line:/toster 1 /cfg "C:\Program Files\sony premium services vaio health check\client\toaster_escont.xml"
Owner:User
Parent process:esservice.exe (EasySupport by Support.com)

ResourcesThreads

Averages
 
escont.exe (main module)
Total CPU:0.00072386%
0.272967%
Kernel CPU:0.00043431%
0.107585%
User CPU:0.00028954%
0.165382%
CPU cycles:18,424/sec
5,741,424/sec
Memory:592 KB
1.16 MB
wow64.dll (Win32 Emulation on NT64 by Microsoft)
Total CPU:0.00004827%
Kernel CPU:0.00000000%
User CPU:0.00004827%
CPU cycles:1,900/sec
Memory:252 KB

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 100.00%

Distribution by countryDistribution by country

United States installs about 100.00% of EasySupport.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Toshiba 40.00%
Sony 40.00%
GIGABYTE 20.00%
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