Should I block it?

60%
60% of PCs block this file from running.
Possible reason:
Performance resource utilization

VersionsAdditional versions

2.1.0.39 10.00%
2.1.0.34 10.00%
2.1.0.32 10.00%
2.1.0.22 10.00%
2.1.0.22 10.00%
2.1.0.22 10.00%
2.1.0.22 10.00%
2.1.0.19 10.00%
2.1.0.19 20.00%

Relationships

Child process
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
RegQueryValueExA, RegOpenKeyExA, RegCloseKey, RegFlushKey, RegDeleteKeyA, OpenProcessToken, LookupPrivilegeNameA, LookupAccountSidA, GetTokenInformation
comctl32.dll
_TrackMouseEvent, ImageList_SetIconSize, ImageList_GetIconSize, ImageList_Write, ImageList_Read, ImageList_GetDragImage, ImageList_DragShowNolock, ImageList_DragMove, ImageList_DragLeave, ImageList_DragEnter, ImageList_EndDrag, ImageList_BeginDrag, ImageList_GetIcon, ImageList_Remove, ImageList_DrawEx, ImageList_Replace, ImageList_Draw, ImageList_GetBkColor, ImageList_SetBkColor, ImageList_Add, ImageList_SetImageCount, ImageList_GetImageCount, ImageList_Destroy, ImageList_Create, InitCommonControls
gdi32.dll
UnrealizeObject, StretchDIBits, StretchBlt, SetWindowOrgEx, SetWinMetaFileBits, SetViewportOrgEx, SetTextColor, SetStretchBltMode, SetROP2, SetPixel, SetPaletteEntries, SetEnhMetaFileBits, SetDIBColorTable, SetBrushOrgEx, SetBkMode, SetBkColor, SelectPalette, SelectObject, SaveDC, RestoreDC, ResizePalette, Rectangle, RectVisible, RealizePalette, Polyline, PlayEnhMetaFile, PatBlt, MoveToEx, MaskBlt, LineTo, IntersectClipRect, GetWindowOrgEx, GetWinMetaFileBits, GetTextMetricsA, GetTextExtentPointA, GetTextExtentPoint32W, GetTextExtentPoint32A, GetSystemPaletteEntries, GetStockObject, GetRgnBox, GetPixel, GetPaletteEntries, GetObjectA, GetNearestPaletteIndex, GetEnhMetaFilePaletteEntries, GetEnhMetaFileHeader, GetEnhMetaFileBits, GetDeviceCaps, GetDIBits, GetDIBColorTable, GetDCOrgEx, GetCurrentPositionEx, GetClipBox, GetBrushOrgEx, GetBitmapBits, GdiFlush, ExtTextOutW, ExtTextOutA, ExcludeClipRect, EnumFontFamiliesExA, DeleteObject, DeleteEnhMetaFile, DeleteDC, CreateSolidBrush, CreatePenIndirect, CreatePalette, CreateHalftonePalette, CreateFontIndirectA, CreateDIBitmap, CreateDIBSection, CreateCompatibleDC, CreateCompatibleBitmap, CreateBrushIndirect, CreateBitmap, CopyEnhMetaFileA, BitBlt
kernel32.dll
GetACP, Sleep, VirtualFree, VirtualAlloc, GetCurrentThreadId, InterlockedDecrement, InterlockedIncrement, VirtualQuery, WideCharToMultiByte, MultiByteToWideChar, lstrlenA, lstrcpynA, LoadLibraryExA, GetThreadLocale, GetStartupInfoA, GetProcAddress, GetModuleHandleA, GetModuleFileNameA, GetLocaleInfoA, GetCommandLineA, FreeLibrary, FindFirstFileA, FindClose, ExitProcess, ExitThread, CreateThread, CompareStringA, WriteFile, UnhandledExceptionFilter, RtlUnwind, RaiseException, GetStdHandle, TlsSetValue, TlsGetValue, LocalAlloc, lstrcpyA, lstrcmpA, WaitForSingleObject, VirtualProtect, SystemTimeToFileTime, SizeofResource, SetThreadLocale, SetLastError, SetFileTime, SetFilePointer, SetFileAttributesA, SetEvent, SetErrorMode, SetEndOfFile, ResumeThread, ResetEvent, RemoveDirectoryA, ReadFile, MulDiv, MoveFileA, LockResource, LocalFileTimeToFileTime, LoadResource, LoadLibraryExW, LoadLibraryA, LeaveCriticalSection, InitializeCriticalSection, GlobalUnlock, GlobalSize, GlobalHandle, GlobalLock, GlobalFree, GlobalFindAtomA, GlobalDeleteAtom, GlobalAlloc, GlobalAddAtomA, GetVersionExA, GetVersion, GetUserDefaultLangID, GetTickCount, GetTempPathA, GetTempFileNameA, GetSystemInfo, GetStringTypeExW, GetStringTypeExA, GetShortPathNameA, GetLocalTime, GetLastError, GetFullPathNameW, GetFullPathNameA, GetFileInformationByHandle, GetFileAttributesA, GetExitCodeThread, GetDiskFreeSpaceA, GetDateFormatA, GetCurrentThread, GetCurrentProcessId, GetCurrentProcess, GetCPInfo, FreeResource, InterlockedExchange, FormatMessageW, FormatMessageA, FindResourceW, FindResourceA, FindNextFileA, FindFirstFileW, FileTimeToLocalFileTime, FileTimeToDosDateTime, EnumCalendarInfoA, EnterCriticalSection, DosDateTimeToFileTime, DeleteFileA, DeleteCriticalSection, CreateFileW, CreateFileA, CreateEventA, CreateDirectoryA, CompareStringW, CloseHandle
ole32.dll
CoTaskMemFree, StringFromCLSID, CoTaskMemAlloc, CoCreateGuid, CoCreateInstance, CoUninitialize, CoInitialize
oleaut32.dll
SysFreeString, SysReAllocStringLen, SysAllocStringLen, SafeArrayPtrOfIndex, SafeArrayGetUBound, SafeArrayGetLBound, SafeArrayCreate, VariantChangeType, VariantCopy, VariantClear, VariantInit, GetErrorInfo
shell32.dll
Shell_NotifyIconW, ShellExecuteExA, ShellExecuteA
shfolder.dll
SHGetFolderPathA
user32.dll
GetKeyboardType, DestroyWindow, LoadStringA, MessageBoxA, CharNextA, DllMain
version.dll
VerQueryValueA, GetFileVersionInfoSizeA, GetFileVersionInfoA
wininet.dll
InternetSetOptionA, InternetReadFile, InternetOpenA, InternetConnectA, InternetCloseHandle, HttpSendRequestA, HttpQueryInfoA, HttpOpenRequestA, HttpAddRequestHeadersA
winmm.dll
timeGetTime

App24x7Help.exe

24x7Help by Crawler (Signed)

Remove App24x7Help.exe
Version:   2.1.0.19
MD5:   3fa88f4c7b374157f36083f223b3cc6e
SHA1:   bab4a26ed74586b32693f9620ec6b640321f9a16
SHA256:   6b570f90eaab8a5e9faf087734b6300146da32c38e5432ec7acf809dc85d9f9b

What is App24x7Help.exe?

24x7 Help is a software/call service that provides via an hourly charge remote users to help fix your PC. Once installed however, 24x7 Help attempts to upsell various other PCRx.com (Crwaler LLC) software products including registry and PC optimization programs.

About App24x7Help.exe (from Crawler)

Our key service at 24x7Help is to provide you with peace of mind. You can count on receiving reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is th

DetailsDetails

File name:app24x7help.exe
Publisher:Crawler, LLC
Product name:24x7Help
Typical file path:C:\Program Files\24x7help\app24x7help.exe
File version:2.1.0.19
Product version:2.1.0.0
Size:1.68 MB (1,763,992 bytes)
Certificate
Issued to:Crawler
Authority (CA):VeriSign
Effective date:Thursday, December 9, 2010
Expiration date:Wednesday, December 11, 2013
Digital DNA
File packed:No
.NET CLR:No
More details

ResourcesPrograms

The following program will install this file
Crawler, LLC
  72% remove
24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away. Count on 24x7Help to provide you with reliable support for all your computer needs anytime, all the time. Our global Technical Support Team is based on the best talent in the business. Trained to minimize your downtime, they have a high first ...

BehaviorsBehaviors

Startup files (all users) run
Runs under the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run'
  • '24x7HELP' → "C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP
Network connections
  • [TCP] 5373-colo-cust.host.net (66.115.32.20:80)

  • ResourcesResource utilization

    (Note: statistics below are averages based on a minimum sample size of 200 unique participants)
    Averages
     
    CPU
    Total CPU:0.00427622%
    0.028634%
    Kernel CPU:0.00168490%
    0.013761%
    User CPU:0.00259133%
    0.014873%
    Kernel CPU time:1,632 ms/min
    100,923,805ms/min
    CPU cycles:534,586/sec
    17,470,203/sec
    Context switches:1/sec
    284/sec
    Memory
    Private memory:23.17 MB
    21.59 MB
    Private (maximum):24.61 MB
    Private (minimum):15.89 MB
    Non-paged memory:23.17 MB
    21.59 MB
    Virtual memory:94.01 MB
    140.96 MB
    Virtual memory (peak):102.56 MB
    169.69 MB
    Working set:23.54 MB
    18.61 MB
    Working set (peak):30.21 MB
    37.95 MB
    Page faults:71,444/min
    2,039/min
    I/O
    I/O read transfer:2.4 KB/sec
    1.02 MB/min
    I/O read operations:8/sec
    343/min
    I/O write transfer:420 Bytes/sec
    274.99 KB/min
    I/O write operations:1/sec
    227/min
    I/O other transfer:174 Bytes/sec
    448.09 KB/min
    I/O other operations:7/sec
    1,671/min
    Resource allocations
    Threads:5
    12
    Handles:231
    600
    GUI GDI count:649
    103
    GUI GDI peak:695
    142
    GUI USER count:47
    49
    GUI USER peak:67
    71

    BehaviorsProcess properties

    Tray notification:Yes
    Integrety level:High
    Platform:32-bit
    Command line:"C:\Program Files\24x7help\app24x7help.exe" /first
    Owner:User

    ResourcesThreads

    Averages
     
    App24x7Help.exe (main module)
    Total CPU:0.00955394%
    0.272967%
    Kernel CPU:0.00429660%
    0.107585%
    User CPU:0.00525734%
    0.165382%
    CPU cycles:377,638/sec
    5,741,424/sec
    Context switches:1/sec
    79/sec
    Memory:1.72 MB
    1.16 MB
    wininet.dll
    Total CPU:0.00002673%
    Kernel CPU:0.00002673%
    User CPU:0.00000000%
    CPU cycles:853/sec
    Memory:980 KB

    Windows OS versionsDistribution by Windows OS

    OS versiondistribution
    Windows 7 Ultimate N 55.56%
    Windows 7 Home Premium 33.33%
    Windows 7 Ultimate 11.11%

    Distribution by countryDistribution by country

    United States installs about 100.00% of 24x7Help.

    OEM distributionDistribution by PC manufacturer

    PC Manufacturerdistribution
    Dell 50.00%
    Acer 25.00%
    Hewlett-Packard 25.00%
    Should I remove It? Clean your PC of unwanted adware, toolbars and bloatware.

    Download it for FREE