Should I block it?

No, this file is 100% safe to run.

VersionsAdditional versions

7,2,0,6 14.63%
7,2,0,5 21.95%
7,1,0,10 2.44%
7,1,0,9 19.51%
7,0,1,23 7.32%
7,0,1,22 7.32%
6,11,0,11 2.44%
6,10,0,4 2.44%
6,9,1,34 2.44%
6,9,1,33 12.20%
6,9,0,27 7.32%

Relationships

Parent process
Related files

PE structurePE file structure

Show functions
Import table
advapi32.dll
ReportEventA, RegOpenKeyExA, RegCreateKeyExA, RegDeleteKeyA, SetSecurityDescriptorDacl, GetSecurityDescriptorLength, MakeSelfRelativeSD, InitializeSecurityDescriptor, GetSecurityDescriptorOwner, GetSecurityDescriptorGroup, GetSecurityDescriptorDacl, GetSecurityDescriptorSacl, MakeAbsoluteSD, GetSecurityDescriptorControl, RegOpenKeyExW, RegQueryValueExW, RegEnumValueA, SetTokenInformation, CreateProcessAsUserW, LookupAccountSidA, GetTokenInformation, IsValidSid, GetLengthSid, CopySid, OpenThreadToken, ChangeServiceConfigA, StartServiceCtrlDispatcherA, QueryServiceStatus, CreateServiceA, RegisterServiceCtrlHandlerA, ConvertStringSidToSidW, LookupAccountSidW, AdjustTokenPrivileges, LookupPrivilegeValueA, CheckTokenMembership, RegQueryInfoKeyA, ControlService, DeleteService, RegEnumKeyExA, RegQueryInfoKeyW, OpenSCManagerA, OpenServiceA, CloseServiceHandle, SetServiceStatus, RegisterEventSourceA, RegDeleteValueA, DeregisterEventSource, RegSetValueExA, RegQueryValueExA, RegCloseKey, OpenProcessToken
crypt32.dll
CryptVerifyMessageSignature, CertNameToStrA, CertFreeCertificateContext
imagehlp.dll
ImageGetCertificateHeader, ImageGetCertificateData, ImageEnumerateCertificates
kernel32.dll
CreateFileMappingA, UnmapViewOfFile, GetCurrentProcessId, GetWindowsDirectoryA, CreateDirectoryA, ReleaseMutex, CreateMutexA, WaitForMultipleObjects, SuspendThread, ResumeThread, ResetEvent, PulseEvent, InitializeCriticalSection, CompareStringW, SetEndOfFile, CreateFileW, SetStdHandle, WriteConsoleW, LCMapStringW, LoadLibraryW, FlushFileBuffers, ReadFile, SetFilePointer, MapViewOfFileEx, GetACP, CreateFileA, lstrcmpA, GetVersionExA, CreateProcessA, LoadLibraryExW, GetModuleFileNameW, SetLastError, GetExitCodeProcess, GetTickCount, TlsGetValue, InterlockedIncrement, LoadLibraryA, IsBadCodePtr, GetCurrentThread, GetCommandLineA, QueueUserAPC, TerminateThread, TlsAlloc, OutputDebugStringA, LoadLibraryExA, FindResourceA, FreeLibrary, SetEvent, InterlockedDecrement, IsDBCSLeadByte, LocalFree, GetModuleHandleW, GetModuleFileNameA, CreateEventA, CreateThread, Sleep, GetCurrentThreadId, TlsSetValue, WaitForSingleObject, lstrcmpiA, lstrlenA, GetModuleHandleA, GetProcAddress, GetCurrentProcess, FindResourceExW, FindResourceW, LoadResource, LockResource, SizeofResource, DeleteCriticalSection, InitializeCriticalSectionAndSpinCount, LeaveCriticalSection, EnterCriticalSection, RaiseException, lstrlenW, WideCharToMultiByte, MultiByteToWideChar, GetConsoleMode, GetConsoleCP, GetTimeZoneInformation, SetEnvironmentVariableA, IsValidLocale, EnumSystemLocalesA, GetLocaleInfoA, GetUserDefaultLCID, GetStringTypeW, QueryPerformanceCounter, GetEnvironmentStringsW, FreeEnvironmentStringsW, GetLocaleInfoW, IsProcessorFeaturePresent, GetFileType, SetHandleCount, HeapCreate, GetStdHandle, WriteFile, IsValidCodePage, GetOEMCP, GetCPInfo, ExitProcess, TlsFree, TerminateProcess, IsDebuggerPresent, SetUnhandledExceptionFilter, UnhandledExceptionFilter, GetStartupInfoW, HeapSetInformation, ExitThread, GetSystemTimeAsFileTime, VirtualQuery, GetSystemInfo, VirtualAlloc, VirtualProtect, DecodePointer, EncodePointer, RtlUnwind, GetProcessHeap, HeapSize, HeapReAlloc, HeapFree, HeapAlloc, HeapDestroy, SleepEx, CloseHandle, CreateMutexW, GetLastError
ole32.dll
CoInitializeEx, CoTaskMemFree, CoRegisterClassObject, CoRevokeClassObject, CoTaskMemRealloc, CoTaskMemAlloc, CoAddRefServerProcess, CoReleaseServerProcess, CoUninitialize, CoInitializeSecurity, CoResumeClassObjects, ProgIDFromCLSID, StringFromCLSID, CLSIDFromProgID, CLSIDFromString, CoInitialize, CoImpersonateClient, CoCreateInstance, CoRegisterChannelHook, CoRevertToSelf, StringFromGUID2
rpcrt4.dll
UuidCreate, RpcStringFreeA, UuidToStringA
shell32.dll
SHGetSpecialFolderLocation, SHGetPathFromIDListA, SHGetMalloc
shlwapi.dll
PathGetCharTypeW, PathAddBackslashW, PathUnquoteSpacesW, PathUnquoteSpacesA, PathStripPathW, PathStripPathA, PathSkipRootW, PathSkipRootA, PathRemoveFileSpecA, PathRemoveExtensionA, PathIsFileSpecW, PathIsFileSpecA, PathIsDirectoryA, PathIsUNCW, PathIsUNCA, PathFileExistsA, PathAppendW, PathAppendA, PathAddExtensionA, PathIsRelativeW, PathIsRelativeA
user32.dll
LoadStringA, CharNextA, CharUpperA, TranslateMessage, GetFocus, MessageBoxA, DispatchMessageA, GetMessageA, PostThreadMessageA, CharNextW
userenv.dll
CreateEnvironmentBlock, LoadUserProfileA, UnloadUserProfile, ExpandEnvironmentStringsForUserW, DestroyEnvironmentBlock
wintrust.dll
WinVerifyTrust

pccmservice.exe

McciCMService by Alcatel-Lucent

Remove pccmservice.exe
Version:   7,1,0,10
MD5:   05e746c123b7e6bb61aefde166e23fdf
SHA1:   4581a72fd861750adc0a0fb29874f2109fe18bac
SHA256:   3c0f27a1e76fbe95d36364c8926d863d4e2a337295a1fec488fc43febf2b7d46

Overview

pccmservice.exe runs as a service under the name pcCMService64 (pcCMService) with extensive SYSTEM privileges (full administrator access). The assembly utilizes the .NET run-time framework (which is required to be installed on the PC).

DetailsDetails

File name:pccmservice.exe
Publisher:Alcatel-Lucent
Product name:McciCMService
Description:mcci+McciCMService
Typical file path:C:\Program Files\common files\motive\pccmservice.exe
Original name:McciCMService.exe
File version:7,1,0,10
Size:449.5 KB (460,288 bytes)
Digital DNA
File packed:No
Code language:Microsoft Visual C# / Basic .NET
.NET CLR:Yes
.NET NGENed:No
More details

BehaviorsBehaviors

Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
  • 'pcCMService'
  • 'pcCMService64'

ResourcesResource utilization

(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
 
CPU
Total CPU:0.00019694%
0.028634%
Kernel CPU:0.00008809%
0.013761%
User CPU:0.00010886%
0.014873%
Kernel CPU time:530 ms/min
100,923,805ms/min
Memory
Private memory:3.27 MB
21.59 MB
Private (maximum):11.18 MB
Private (minimum):188 KB
Non-paged memory:3.27 MB
21.59 MB
Virtual memory:85.71 MB
140.96 MB
Virtual memory (peak):85.71 MB
169.69 MB
Working set:5.4 MB
18.61 MB
Working set (peak):11.23 MB
37.95 MB
Resource allocations
Threads:9
12
Handles:375
600

BehaviorsProcess properties

Integrety level:Undefined
Platform:64-bit
Command line:"C:\Program Files\common files\motive\pccmservice.exe"
Owner:SYSTEM
Windows Service
Service name:pcCMService
Display name:pcCMService64
Type:Win32OwnProcess
Parent process:services.exe (Services and Controller app by Microsoft)

ResourcesThreads

Averages
 
ole32.dll
Total CPU:0.00054150%
0.272967%
Kernel CPU:0.00026034%
0.107585%
User CPU:0.00028116%
0.165382%
CPU cycles:20,621/sec
5,741,424/sec
Memory:2.01 MB
1.16 MB
sechost.dll (Host for SCM/SDDL/LSA Lookup APIs by Microsoft)
Total CPU:0.00001037%
Kernel CPU:0.00001037%
User CPU:0.00000000%
CPU cycles:169/sec
Memory:124 KB
pcCMService.exe (main module)
Total CPU:0.00001037%
Kernel CPU:0.00000000%
User CPU:0.00001037%
CPU cycles:266/sec
Memory:472 KB

Common loaded modules

These are modules that are typiclaly loaded within the context of this process.

Windows OS versionsDistribution by Windows OS

OS versiondistribution
Windows 7 Home Premium 36.59%
Microsoft Windows XP 26.83%
Windows 7 Professional 14.63%
Windows Vista Home Premium 7.32%
Windows 8 Pro 7.32%
Windows 7 Ultimate 4.88%
Windows Vista Home Basic 2.44%

Distribution by countryDistribution by country

United States installs about 85.37% of McciCMService.

OEM distributionDistribution by PC manufacturer

PC Manufacturerdistribution
Dell 65.38%
Hewlett-Packard 19.23%
Samsung 5.77%
Acer 5.77%
Gateway 3.85%
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