Should I block it?
No, this file is 100% safe to run.
Additional versions
| 7,2,0,6 |
14.63% |
|
| 7,2,0,5 |
21.95% |
|
| 7,1,0,10 |
2.44% |
|
| 7,1,0,9 |
19.51% |
|
| 7,0,1,23 |
7.32% |
|
| 7,0,1,22 |
7.32% |
|
| 6,11,0,11 |
2.44% |
|
| 6,10,0,4 |
2.44% |
|
| 6,9,1,34 |
2.44% |
|
| 6,9,1,33 |
12.20% |
|
| 6,9,0,27 |
7.32% |
|
Relationships
Parent process
Related files
pccmservice.exe
McciCMService by Alcatel-Lucent
| Version: | 7,1,0,9 |
| MD5: | acff877f5c17b9360919919f10dd6072 |
| SHA1: | f05a2131de5471839eca63a1b85531362f190360 |
| SHA256: | c85cac263038dbcaf86e5709378d92fdd122a33025da2fde4016409d2bf758b0 |
Overview
pccmservice.exe runs as a service under the name pcCMService64 (pcCMService) with extensive SYSTEM privileges (full administrator access). This is typically installed with the program ATT-RC Self Support Tool published by AT&T. The assembly utilizes the .NET run-time framework (which is required to be installed on the PC).
Details
| File name: | pccmservice.exe |
| Publisher: | Alcatel-Lucent |
| Product name: | McciCMService |
| Description: | mcci+McciCMService |
| Typical file path: | C:\Program Files\common files\motive\pccmservice.exe |
| Original name: | McciCMService.exe |
| File version: | 7,1,0,9 |
| Size: | 360.5 KB (369,152 bytes) |
| Digital DNA |
| File packed: | No |
| Code language: | Microsoft Visual C# / Basic .NET |
| .NET CLR: | Yes |
| .NET NGENed: | No |
More details
Programs
The following program will install this file
“The AT&T Self Support Tool is the latest AT&T wizard-driven application designed to detect and resolve common High Speed Internet service issues. The Self Support Tool can rectify a range of issues from connectivity to email problems. It provides multiple utilities and can assist you in managing your home network. The Self Support Tool attempts to resolve issues to get you back up and running. However, if you still need to call Technica...”
Behaviors
Services
Runs under 'SYSTEM\CurrentControlSet\Services' by the Service Controller (services.exe)
- 'pcCMService'
- 'pcCMService64'
Resource utilization
(Note: statistics below are averages based on a minimum sample size of 200 unique participants)
Averages
| CPU |
| Total CPU: | 0.00015948% | |
| Kernel CPU: | 0.00011993% | |
| User CPU: | 0.00003955% | |
| Kernel CPU time: | 11,455 ms/min | |
| CPU cycles: | 226,483/sec | |
| Memory |
| Private memory: | 3.82 MB | |
| Private (maximum): | 26.96 MB | |
| Private (minimum): | 3.71 MB | |
| Non-paged memory: | 3.82 MB | |
| Virtual memory: | 89.99 MB | |
| Virtual memory (peak): | 93.52 MB | |
| Working set: | 24.59 MB | |
| Working set (peak): | 27 MB | |
| Page faults: | 248,846/min | |
| I/O |
| I/O read transfer: | 541 Bytes/sec | |
| I/O read operations: | 26/sec | |
| I/O write transfer: | 30 Bytes/sec | |
| I/O write operations: | 1/sec | |
| I/O other transfer: | 198 Bytes/sec | |
| I/O other operations: | 21/sec | |
| Resource allocations |
| Threads: | 5 | |
| Handles: | 588 | |
| GUI GDI count: | 4 | |
| GUI USER count: | 2 | |
Process properties
| Integrety level: | System |
| Platform: | 32-bit |
| Command line: | "C:\Program Files\common files\motive\pccmservice.exe" |
| Owner: | SYSTEM |
| Windows Service |
| Service name: | pcCMService |
| Display name: | pcCMService64 |
| Type: | Win32OwnProcess |
| Parent process: | services.exe (Services and Controller app by Microsoft) |
Threads
Averages
| ole32.dll |
| Total CPU: | 0.01975435% | |
| Kernel CPU: | 0.01260046% | |
| User CPU: | 0.00715388% | |
| CPU cycles: | 357,395/sec | |
| Memory: | 1.27 MB | |
| RPCRT4.dll |
| Total CPU: | 0.00978433% | |
| Kernel CPU: | 0.00489217% | |
| User CPU: | 0.00489217% | |
| CPU cycles: | 184,986/sec | |
| Memory: | 776 KB | |
| pcCMService.exe (main module) |
| Total CPU: | 0.00005832% | |
| Kernel CPU: | 0.00002995% | |
| User CPU: | 0.00002836% | |
| CPU cycles: | 152/sec | |
| Memory: | 380 KB | |
| wow64.dll |
| Total CPU: | 0.00001037% | |
| Kernel CPU: | 0.00001037% | |
| User CPU: | 0.00000000% | |
| CPU cycles: | 182/sec | |
| Memory: | 252 KB | |
| ADVAPI32.dll |
| Total CPU: | 0.00000559% | |
| Kernel CPU: | 0.00000000% | |
| User CPU: | 0.00000559% | |
| CPU cycles: | 112/sec | |
| Memory: | 792 KB | |
Distribution by Windows OS
| OS version | distribution |
| Windows 7 Home Premium |
36.59% |
|
| Microsoft Windows XP |
26.83% |
|
| Windows 7 Professional |
14.63% |
|
| Windows Vista Home Premium |
7.32% |
|
| Windows 8 Pro |
7.32% |
|
| Windows 7 Ultimate |
4.88% |
|
| Windows Vista Home Basic |
2.44% |
|
Distribution by country
United States installs about 85.37% of McciCMService.
Distribution by PC manufacturer
| PC Manufacturer | distribution |
| Dell |
65.38% |
|
| Hewlett-Packard |
19.23% |
|
| Samsung |
5.77% |
|
| Acer |
5.77% |
|
| Gateway |
3.85% |
|
